Shipping policy

At Hewerd, we aim to deliver your orders quickly and safely.

Order Processing

• Orders are processed within 1–2 business days after confirmation
• Orders are not processed on weekends or holidays

Delivery Time

• Estimated delivery time is 3 to 7 business days after the order is shipped
• Delivery times may vary depending on your location and external factors

Shipping Charges

• Shipping charges (if applicable) will be calculated at checkout

Tracking

• Once your order is shipped, you will receive a tracking number via email

Delays

• We are not responsible for delays caused by courier services, customs, or unforeseen circumstances

Incorrect Address

• Please ensure your shipping details are correct
• We are not responsible for orders delivered to incorrect addresses provided by customers

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at:
heweredhelp@gmail.com
Include your order number and details of the issue